At Best Retro Jerseys, we take pride in providing our customers with the best quality retro soccer and football shirts. We are focused on guaranteeing that you are totally happy with your buy. In any case, we comprehend that occasionally things don’t go as expected. That is why we have developed a Refund and Returns Policy to make the process as easy and transparent as possible.
Our Policy on Returns
If you are not satisfied with your purchase for any reason, you can return it to us within 07 days of receiving it. To be eligible for a return, the item must be unused and in the same condition that you received it. It should likewise be in its unique packaging. We reserve the right to reject any returns that do not meet these criteria.
To initiate a return, please send us an email at info@bestretrojerseys.com with your order number and reason for return. We will then provide you with a return authorization number and the address where you should send the item. Kindly note that you are liable for the delivery costs related to the return.
Note: We donot accept returns on customized products.Exchanges
When we approve a return, please send the product along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund.
Once we receive the returned item, we will inspect it to ensure that it meets our exchange criteria. If it does, we will send you the replacement item at no additional cost. Please note that you are responsible for the shipping costs associated with the exchange.
Damaged Items
We take great care in packaging and shipping our products to ensure that they arrive in perfect condition. However, in the unlikely event that your item arrives damaged, please contact us immediately at info@bestretrojerseys.com with your order number and a photo of the damaged item. We will then provide you with a return authorization number and the address where you should send the item.
Once we receive the damaged item, we will inspect it to ensure that it meets our criteria for a damaged item. If it does, we will issue a refund or send you a replacement item at no additional cost, depending on your preference.
Cancellations
If you need to cancel your order for any reason, please contact us as soon as possible at info@bestretrojerseys.com with your order number and the reason for cancellation. If your order has not yet been shipped, we will cancel it and issue a full refund to your original payment method. However, if your order has already been shipped, you will need to follow our return policy outlined above.
Our Commitment to Customer Satisfaction
At Best Retro Jerseys, we are committed to providing our customers with the best possible shopping experience. That is why we have developed a transparent and easy-to-understand Refund and Returns Policy. We maintain that you should be totally happy with your buy, and we will give our very best to guarantee that you are.
Refunds
When we get the returned thing, we will investigate it to guarantee that it meets our bring models back. If it does, we will issue a refund to your original payment method within 7 business days. If you used a credit card to make your purchase, it may take additional time for the refund to appear on your account statement.
Contact Us
We are always happy to hear from our customers and will do everything we can to assist you.
If you have any questions or concerns about our Refund and Returns Policy, please do not hesitate to contact us at
- Phone: +1 (587) 966-3042
- Email: info@bestretrojerseys.com
- Address: 710 Childers Cres, Saskatoon, SK S7L 6W4, Canada